Legal Access Rules and Wallet Records
Our Legal position starts with location and account eligibility: access is available where local law permits, and you are responsible for using the service in accordance with rules that apply to you in Indonesia. We may ask for a valid phone number before account access so
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we can connect policy requests to the correct account. Payment records are kept against the selected rail, including DANA, OVO, GoPay, QRIS, bank transfer or virtual account. A receipt, reference, or wallet status may be requested when we check an account question. If a rule changes,
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the current wording on this page takes priority over older messages, and you can contact support when you need clarification.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.